Hemingways Eden Residence

About

Luxury hotel offering woodsy-chic rooms & a cottage, plus lounges & a trendy restaurant/bar.

Google reviews

• RGRyan G.Google review · 19 Jan 2026

  They are lucky that you aren't able to give a negative rating. The service we received at the restaurant would have been appalling had it happened in KFC or Burger king, let alone in one of the most expensive restaurants in Nairobi. They had a total of 1 waitress in the entire restaurant, who tried her absolute best. However, with around 25 customers in the entire restaurant it just wasn't enough. We were a table of 8, so not exactly a huge table. We were seated where we ordered after about 30minutes. The starters took over 45minutes to arrive. The mains from when the starters were removed took over 1 hour and 10minutes. Had we not been with friends, we'd have gotten up and left the service was that bad. The food that arrived, was presented well, but lacked any form of flavour or seasoning, the meat was as tough as a boot and to top it off, from the first main arriving to the last was over 15 minutes. This resulted in half of the day finishing there meal before others had even received it. The place is too focused on delivering the food with a a silver lid, than getting it to your table efficiently. The only save and grace of the entire evening, was that we were with friends and had good company, but the restaurant itself I wouldn't recommend it to my nemesis. If I was involved in Hemmingway's, I'd look to cut ties with anyone involved in this operation. For one of the biggest hospitality companies in the world the service of this restaurant was the WORST experience I have ever had eating anywhere in the world.

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• CVCara V.Google review · 18 Jan 2026

  Went here for a special occasion dinner at the deck restaurant. Sat down at 7pm and didn’t get our mains until 9pm! Not enough staff so the two people there are trying to serve tables and make drinks. Food was alright, but it’s so expensive considering the waiting times and poor service. For those prices I would expect a lot more.

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• EOEat O.Google review · 9 Dec 2025

  The Deck presents a refined dining experience set against a backdrop of lush greenery, a tranquil lagoon, and views of neighbouring forest offering a serene escape from the city bustle. The atmosphere blends elegance with natural charm, combining softly lit interiors and a relaxed, open air vibe that makes it ideal for leisurely lunches, romantic dinners, or sunset cocktails. The menu features thoughtfully prepared dishes that draw on fresh, seasonal ingredients from grilled meats and seafood to vegetarian friendly plates, plus carefully curated cocktails and drinks. Staff at The Deck are attentive and welcoming, known for professional service and a warm, hospitable approach that helps elevate the overall dining experience and makes guests feel well looked after. #EatOutApproved!

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• MKMwikali K.Google review · 23 Sep 2025

  James our several was great. He knew the full menu, great suggestions on the wine list and desserts. He was very friendly. We enjoyed the service.

• GJGloria J.Google review · 18 Jul 2025

  Everything was lovely. We had a family dinner here and we couldn't fault a single thing. Food was up to par, Sophie was the best - she took care of us and made sure we were having a good time. Ambience is calm and intimate, just perfect. We'll definitely be coming back and staying a bit longer this time around.

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Location

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