Upscale hotel featuring a spa, a restaurant & 2 cafes, as well as indoor & outdoor pools.
One of Nairobi's benchmark luxury hotels with beautiful, photogenic rooms and a pool that's worth the stay alone. The juices at breakfast are exceptional, and the staff are consistently warm and professional — a favorite with both business and leisure travelers.
This hotel is the benchmark for other hotels. I got good food especially the juices you must try 😋. The lounge is nice,the pool is great and the rooms are so beautiful and photogenic. My socials were...
This was the first and most expensive hotel we stayed at, and unfortunately also the one where we felt least comfortable.
We arrived about two hours before check-in and were charged 100 USD for early...
I had a wonderful stay at Serena Nairobi Hotel. The service was consistently kind and professional—from security and reception to the concierge and wait staff. Breakfast offered an excellent variety,...
One of the best stays for me. Serena lives in our heart being a Pakistani. Such fabulous staff, amazingly relaxing facility and seating places thoroughly the facility. I came to Nairobi for work and f...
It was fine, included in a tour. We were spoiled at the JW Marriott just before. Food was Ok, creme brulee was delicious. Staff was good.