Best Western Nairobi, Upper Hill
Ranked in Best Luxury Hotels in Upper Hill
About
Straightforward rooms in a laid-back hotel offering a restaurant, a garden & a 24/7 gym.
The Upper Hill location is convenient for business district access and hospital visits. Rooms are international chain standard — clean, comfortable, predictable. The breakfast buffet is extensive, and WiFi is reliable. It's business hotel efficiency with professional service.
Highlights
- Wheelchair accessible
Google reviews
- DelphineGoogle review · 24 Nov 2025
Nice hotelbin the middle of the city. Rooms a little bit small for 2 people but was OK. The staff was very nice, polite, helpful. Would highly recommend 👌
- Chris O.Google review · 28 Oct 2025
The rooms are so nice, breakfast yummy, staff are friendly. The problem is with dinner, the food portion is small and services are not that good. I felt disappointed. Kindly a buffet can be better for dinner.
- ShaheeraGoogle review · 14 Sep 2025
Friendly staff, great outdoor area and pool access to the hotel close by. It’s great for birdwatching. They were also kind enough to provide breakfast to go because we were picked up very early. The beds were firm, which may not be suitable for everyone.
- Law J.Google review · 16 Aug 2025
I had a wonderful 6 days stay at this hotel! The environment is excellent, and the price is very reasonable for what you get—especially for travelers with a comfortable budget. The security here makes you feel safe, which is very important in Nairobi. The rooms are a bit small, but everything is clean, cozy, and well-maintained, so it didn’t bother us at all. A special thanks to John at the front desk—he was incredibly kind and helpful throughout our stay. His assistance made a huge difference for us. I truly recommend this hotel to anyone visiting Nairobi. Great value, great service, and an overall pleasant experience!
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- ImaGoogle review · 28 Jun 2025
We stayed at Best Western Nairobi Upper Hill for 3 nights and the whole experience was an absolute 5 star. The rooms were so comfortable and with all necessary amenities. The hotel is absolutely beautiful, with a pool and a big garden where you can relax and have a drink/meal. The breakfast is buffet, high quality and plentiful. The highlight of the stay though was the amazing service from the helpful and super polite staff. Particularly John was always helpful and so attentive, he made our stay even more pleasant. I 100% recommend this hotel and will stay here again if I come back to Nairobi.
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Location
Second Ngong Ave
Upper Hill
Hotels via Stay22Affiliate link
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