Malindi Chrystal Palace

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Google reviews

• KOKelvin O.Google review · 5 Apr 2025

  The ambience and pool 10/10 The rooms are clean and well maintained. Very friendly staff, ready to assist 24/7. Fully equipped chicken, free use

• IHIdris H.Google review · 19 Aug 2024

  I spent two hell night there with the following experience and I will appreciate for all the people to know what when round and took place and you can give in your feedback on that 1. Before I booked the place I was told all ACS are working yet they were on but no cooling on it 2. No room had a lock in it feels very unsecure on and though 3. The room that I was in did only have a 4*6bed and looking as us we at our own place we sleep at a 6*6bed 4. The rooms had cobwebs on it with some number on spiders moving around 5. For swimming when we had suggested we will be swimming at certain time they put on the medicine and told us once we were already in the pool swimming to be out 6. After a miserable stay at the resort we complained and ask for a refund as we had a lot on the first night the supervisor of the resort comes and convinced us that she is sorry and all will be fine we asked her in regards to compensation so she said all services by u will be provided well and we shall extend your check out time to 5-6 pm . When leaving the property I receive an invoice that I have to pay an extra night charge honestly is it fair after having a rough stay with the hotel and the management

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• AMAnthony M.Google review · 3 Aug 2023

  Having made an on-call reservation, we weren't sure of what to expect but we found a very welcoming crew despite getting there a little later than earlier expected. The premise is pretty serene and gardens well manicured and maintained. The rooms however maintain an old-rustic outlook but you quickly get used to it as days go by. That said, there are still a little extras that can be done especially on hot shower availability. Thankfully the personnel were quick to respond and provided us with hot water for showering. We did enjoy our stay and we'd definitely return some other time.

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• JMJames M.Google review · 3 Apr 2022

  The place is nice with a beautiful garden. The attendants are courteous and know their job. Their food and drinks are also amazing. However, the room temperatures can get a bit hotter at night. Highly recommended if you need a quite place out of Malindi town.

• SGShako G.Google review · 3 Oct 2020

  I loved the place! It was very relaxing. Exactly what I needed. The staff was super friendly and very effective. They organized transport for me from the airport and followed up until I got to the hotel. Once I arrived I was welcomed with a glass of wine and taken to my room. No delay. Since I had friends around they allowed them to come over and spend time with me. They organized the gazebo to accommodate them and were super friendly and welcoming. The breakfast was to die for! Props to the chef. It was filling and presentation was amazing. The pool is big enough and clean and the ambience was spot on. They also offer spa treatments at very affordable prices. Shoutout to Rosemary for giving me my first ever relaxing massage. I totally loved the days I spent at Chrystal Palace❤️ I would 10/10 recommend and I’ll definitely come back

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Location

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