Casual rooms in a refined hotel offering an outdoor pool, plus polished dining, a spa & a gym.
A classic old hotel in the center of Westlands with a good spa, gym, and pool. Staff like David at reception and waitress Sharon go above and beyond to make things happen — though the many processes and policies can feel a bit much.
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BestKenya Score — Our composite rating (out of 10) based on Google rating, review volume, data completeness, and recency.
Riverside
HotelGymRestaurantSpa
Based on 2376 reviews
JM
Judith McCallum
3 months ago
Lovely classic old hotel in center of Westlands. We had a 5 day conference and were very well treated. The spa and gym are good. I didn't try the sauna/steam room but my colleagues really appreciated...
We booked a quick dinner and David at the reception really pulled the strings and made it happen. There was only one waitress for the night by the name Sharon, who made sure we got everything we neede...
Too many unnecessary processes and unfavourable policies. They can be more efficient to give clients better experiences. If you raise this with any staff they all have the same responses (well traine...
I have so many very fond memories of the place. I love the atmosphere and hospitality. Their food is a 100%!
The room was clean and had enough toiletries and coffee,the heated swimming pool was good though past 6pm you can’t use and thats when I want to swim because am at the meeting day time,and the food wa...
