The location and rooftop views are excellent, and staff like Douglas, Brayan, Beverly, and Tongi deliver warm hospitality. At KES 11,200 for bed and breakfast, it's good value, though some gym machines don't work and food quality can be hit or miss.
Rating: ⭐⭐⭐⭐⭐
l dropped in as a walk-in for lunch and was so impressed! Even though I wasn't a hotel guest, the staff @ Douglas barista and Brayan bartender , Beverly treated me with great hospital...
Several gym machines are not functioning properly. I reported this to the front desk and was informed that a technician would be scheduled to fix them; however, the equipment has not yet been repaired...
The glam restaurants ,the location and views are amazing also the service however the food wasn’t that great, the chicken wings smelt and tasted spoilt, the fries some of them were raw with pure taste...
The amenities in this hotel are a little bare but they more than make up in service and location. The staff like Tongi at the reception desk were amazing.
At 80/- USD bed and breakfast, It's absolutely value for money. Staff is good. Food is excellent.
