Cloud Hotel & Suites

4.1(608 reviews)

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Westlands

HotelContinental restaurantGymIndoor swimming pool

About

Respectful, friendly crew who are incredibly ready to help with anything. The housekeeping staff are particularly brilliant — they even found and returned a guest's money — and the team's professionalism makes the stay comfortable.

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What this place offers

Wheelchair accessible

Google Reviews

4.1

Based on 608 reviews

DS

Dalmar Saleban

2 months ago

Reviews from Google

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Location

Diamond Plaza

Westlands

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Frequently Asked Questions

Cloud Hotel & Suites is located at Diamond Plaza, Westlands, Nairobi.

Cloud Hotel & Suites has an average rating of 4.1 out of 5 stars based on 608 reviews.

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·5 hours

KES 12,900

Diamond Plaza +254 715 404994

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I had an excellent stay at this hotel. The crew were incredibly respectful, friendly, and always ready to help with anything I needed. Their professionalism and kindness really made the stay comfortab...

BK

Bartek Kleszcz

2 months ago

1/5 – Extremely Disappointing Stay, Not Worth 4 Stars Our stay at this hotel was unfortunately one of the worst experiences we’ve had in a so-called 4-star property. The hotel is actually located ins...

SK

S K79

5 months ago

I would like to thank Mr. Hussein and his team for all their support and understanding. The staff are brilliant, so ready to help and very polite. The house keeping staff found my father in law's mon...

AD

Ashkan Danesh

6 months ago

Not as you see in the booking.com images, specially swimming pool, location is convenient for shopping, a bit busy but easy access to heart of Nairobi like CBD and Westlands. This hotel is kore of a b...

BL

Bill Lincicome

6 months ago

It was...sawasawa for the most part. Nice room overall, but bathroom needs maintenance. The staff was pleasant and helpful where they could. Unfortunately, saw some staff members (mostly young women)...

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