Functional Kitale lodging where the real draw is the staff—guests consistently call out the friendly, professional service. The food's well-prepared when items are in stock, and it's clean and quiet if you're passing through Trans-Nzoia County.
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The place is okay, not very exciting though, the pool was not useable, a couple of food items listed on the menu were also not available so ended up just having fries. Didn't spend the night though so...
The customer service here truly stands out—the staff are friendly, professional, and always willing to assist. The food was deliciously prepared.
However, I did have a few concerns. The swimming pool...
While I was there they blasted music at 100 db right above my room during the evening. There was no hot water. The cold water also wasn’t working when I woke up on the second day. Gym was not well mai...
What a wonderful hotel. The hotel offers a perfect blend of comfort and elegance. The serene ambiance l, courteous staff and delicious cuisine makes everyday delightful. Clean spacious room and a rela...
The executive rooms needs an upgrade ,
They are quite spacious but I didn't like the ambience,and the smell in the room, their staff offered really good service.
