Winter Villa Resort and Spa
About
Embu resort where the ambiance matches the name, but service is consistently slow. People waited 20 minutes to be noticed and over two hours for chips. Go for the setting, not the food — or bring serious patience.
Embu resort where the ambiance matches the name, but service is consistently slow. People waited 20 minutes to be noticed and over two hours for chips. Go for the setting, not the food — or bring serious patience.
Based on 287 reviews
I was there on Sunday and the service was so poor a supervisor called Diana is the one that served me, told me sauteed potatoes zilimwagika after waiting for my meal for over 3 hours. She also brought...
Reviews from Google
Read all reviews on Google Maps →The ambiance lives up to the name. The main complaint remains around service. We sat for more than 20 minutes before anyone noticed us. The food service takes ages: Tea took 45 minutes to arrive; Butt...
Very serene environment wutha soothing sound of river flowing nearby and crickets and frogs doing a chorus. Great nyamchom and cool beer. Affordsble acvomodation They need AIRBnB to cater for family a...
WORST EXPERIENCE EVERRR!!! Oh my goodness. Poor service. If you order the platters be careful. They will not bring everything you order on the platter then pin it on you. Rude waitresses especially on...
Hello I have a complain about a server called Millicent her services were poor our 15 minutes order took one and a half hours hours she mistook our order bought us totally different meals the aestheti...