Customer service gets slammed in reviewsβ'very poor customer relations' is a direct quote. Unless they've changed staff, your shopping experience in Nakuru is probably better elsewhere.
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Reviews from Google
Read all reviews on Google Maps βFrom Africa's tallest Ferris wheel at Two Rivers to Friday Maasai Markets at Village Market, Nairobi's malls are more than shopping β they're entertainment hubs, food courts, and cultural experiences.
Read guide βSafari & WildlifeKenya's most compact Big Five park offers guaranteed rhino sightings, occasional flamingo spectacles, and dramatic Rift Valley scenery β all within 2.5 hours of Nairobi.
Read guide βVery poor customer relations.