Giftpesa, Embakasi — Rated 3.8★ | BestKenya

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Giftpesa

Giftpesa

3.8(1260 reviews)

OpenBestKenya Score — Our composite rating (out of 10) based on Google rating, review volume, data completeness, and recency.

Embakasi

Gift shopCorporate gift supplier

About

Digital voucher platform that sounds convenient until you try to redeem it and the system fails at checkout. Multiple reports of vouchers not working at partner outlets, zero customer service response, and months-long waits for refunds — just avoid it entirely.

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What this place offers

Wheelchair accessible

HoursOpen 24 hours

Google Reviews

3.8

Open Now

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Nyama Choma

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Based on 1260 reviews

OB

ONDARI BONFACE

a month ago

Gift Pesa is the best gifting platform. I received a voucher from my employer in December during the Festive Season. The redemption was seamless with no hitch. I also managed to transfer part of it to...

DD

Dorah Dolo

a month ago

GK

Gakenia Kaiganaine

3 months ago

K

Kamaro

4 weeks ago

TT

Tobiko Totona

a month ago

Reviews from Google

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Location

Plaza 2000, 2nd Floor Mombasa Road, Nairobi, Kenya

Embakasi

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Frequently Asked Questions

Giftpesa is located at Plaza 2000, 2nd Floor Mombasa Road, Nairobi, Kenya, Embakasi, Nairobi.

Giftpesa has an average rating of 3.8 out of 5 stars based on 1260 reviews.

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Plaza 2000, 2nd Floor Mombasa Road, Nairobi, Kenya +254 793 672742 Visit Website

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We chose Gift Pesa to reward our staff, it has unfortunately resulted in a very poor experience. Several of our employees have been unable to redeem their vouchers at the listed partner outlets. A rew...

Worst digital platform for e-vouchers and I cannot seem to get through to them to even get me money back. It’s been more than 12 months and the run around of this entity. I am planning to report them...

In short. Don't use this service. I have never had such a bad experience. It's going to be months without accessing my money. They haven't solved the issue and they haven't refunded me as promised....

Very disappointing experience. This is the second time my GiftPesa voucher failed during redemption. The same issue happened in December 2024 and again in 2025. I was forced to pay for my shopping usi...