W Exclusive Wellness & Fitness, Westlands — Rated 4.1★ | BestKenya

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W Exclusive Wellness & Fitness

W Exclusive Wellness & Fitness

4.1(201 reviews)

OpenBestKenya Score — Our composite rating (out of 10) based on Google rating, review volume, data completeness, and recency.

Westlands

Gym

About

Excellent Technogym equipment, spacious layout, and access to a fantastic 25m heated pool with a good variety of classes. Feels more premium than most other gyms in Nairobi. But massive complaints: worst customer experience, unpleasant unprofessional staff, forced to subscribe for at least 3 months, and the pool is filthy with broken tiles.

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What this place offers

Wheelchair accessible

HoursOpen now

Monday5:30 AM – 10:00 PM

Tuesday5:30 AM – 10:00 PM

Wednesday5:30 AM – 10:00 PM

Thursday5:30 AM – 10:00 PM

Friday5:30 AM – 10:00 PM

Saturday7:00 AM – 8:00 PM

Sunday7:00 AM – 8:00 PM

Google Reviews

4.1

Open Now

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Based on 201 reviews

RR

Rodolfo Rodriguez

2 weeks ago

If I could give zero stars I would. This was the worst customer experience I’ve ever had at a gym anywhere in the world. Such a stark contrast to the Excelent service I’m used to getting in Kenya. I a...

TW

Troy Wiseman

2 weeks ago

SJ

Shabbar Jagani

a month ago

DL

Diogo Lopes

2 months ago

LD

Li Dan FU

2 months ago

Reviews from Google

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Location

Mwanzi Road 3rd Floor, Westgate Shopping Mall 25552, Nairobi, Kenya

Westlands

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Frequently Asked Questions

W Exclusive Wellness & Fitness is located at Mwanzi Road 3rd Floor, Westgate Shopping Mall 25552, Nairobi, Kenya, Westlands, Nairobi.

W Exclusive Wellness & Fitness has an average rating of 4.1 out of 5 stars based on 201 reviews.

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Mwanzi Road 3rd Floor, Westgate Shopping Mall 25552, Nairobi, Kenya +254 791 563144 Visit Website

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Horrendous - do not use this gym. All the positive reviews are written by Mercy and her team of the most unpleasant, unprofessional and downright nasty people you will ever come across. The pool is F...

W Exclusive offers excellent Technogym equipment, a spacious layout, and access to a fantastic 25m heated pool, along with a good variety of classes. Overall, it feels more premium than most other gym...

The machines are good and the space is big, but the conditions are terrible. You are forced to subscribe for at least 3 months, even though you would wish to just subscribe monthly. This makes sense c...

Never heard a fitness center needs work permit to get registered, even indicating my residence ID number is not enough. Maybe the environment is good, but will not come again! The reception just want...