The cakes are amazing — wedding cake clients report zero stress, perfect execution from Irene, and accuracy on details that corporate clients appreciate. But the customer service and rudeness when speaking to people on calls get consistent complaints. Order the cake for quality, brace for attitude.
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I had a very disappointing experience with Cake City TRM. After placing an order, I requested that it be transferred to Cake City CBD and was told they would confirm. I received no feedback and had to...
We ordered our wedding cake from Cake City TRM and honestly, I had no stress about the cake at all. Irene served us so well from day one – she made us feel comfortable, guided us on the right size for...
The cakes are amazing as usual but the customer service, professionalism of the staff and rudeness when speaking to people on calls was sth else. The communication between the team was not streamlined...
I have been ordering corporate cakes at cake city TRM since January and they have been giving me the best. I really like how accurate they are on details, cost friendly and top notch customer care.
This cake was simply scrumptious!! I was overtaken by events, and needed a cake stat. My sister directed me to Cake City, and I did not regret it. Went through their menu online, and asked little lady...
