Checklist

Nairobi First Visit Checklist

Everything you need to sort before and after landing at JKIA — documents, money, connectivity, safety, and your first 24 hours in the city.

Updated March 2026

Nairobi rewards first-timers who arrive prepared. The city runs on M-Pesa, moves on Uber, and opens up fast once you have a local SIM card in your phone. This checklist covers everything from your ETA application to your first evening in the city — with current prices so nothing catches you off guard.

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Pro Tips

  • Ask your hotel front desk to help with your first M-Pesa transfer if the Safaricom stand at JKIA is closed or overwhelmed. Most hotel staff use M-Pesa daily and can walk you through it.

    Source: Wave4 Kenya Practical Research

  • Uber in Nairobi requires a local Kenyan SIM card and phone number. If you arrive late and cannot get a SIM, use the official Yellow Taxi desk inside the terminal — they have fixed rates posted in a binder.

    Source: Wave4 Nairobi Accommodation Research

  • Nairobi traffic is worst on Monday mornings and Friday evenings. If your flight lands during rush hour (5-8 PM), expect 90+ minutes to Westlands or Karen. Budget accordingly.

    Source: Wave4 Kenya Practical Research

  • The Nairobi Expressway toll road cuts JKIA-to-Westlands travel time dramatically during rush hour. When your Uber driver asks if you want to take it, say yes — the KES 300-500 toll is worth every shilling.

    Source: Wave4 Nairobi Accommodation Research

  • If you plan to visit KWS national parks, pay your entry fees online in advance at the KWS portal using M-Pesa or Visa. The October 2025 digital payment system means you no longer need USD cash at park gates.

    Source: Wave4 Kenya Practical Research

  • Carry a photocopy of your passport and keep the original in your hotel safe. Police may ask for ID at roadblocks, and a photocopy is accepted for routine checks.

    Source: Wave4 Kenya Practical Research

Common Mistakes

  • Not setting up M-Pesa on arrival — it is the backbone of daily payments in Kenya and you will be locked out of small shops, markets, and matatus without it

  • Exchanging all your foreign currency at the JKIA airport forex bureau — rates are 3-5% worse than city bureaus on Biashara Street

  • Underestimating Nairobi traffic — a 10 km journey can take over an hour during rush hour, so always add a large buffer for airport transfers and appointments

  • Flashing expensive phones or jewelry in public — this is the number one theft trigger in Nairobi and invites phone snatching

  • Booking a Masai Mara safari without understanding the difference between the National Reserve (government-managed, cheaper, more crowded) and private conservancies (higher cost, fewer vehicles, walking safaris, night drives)

  • Overpacking for safari — small aircraft to the Mara and other parks have strict 15 kg soft-bag-only luggage limits

  • Paying KWS park fees without understanding the new system — since October 2025, entry fees must be paid online via the KWS portal using M-Pesa or Visa

  • Walking around unfamiliar areas at night instead of using Uber or Bolt — even for distances that seem short