Nairobi First Visit Checklist
Everything you need to sort before and after landing at JKIA — documents, money, connectivity, safety, and your first 24 hours in the city.
Nairobi rewards first-timers who arrive prepared. The city runs on M-Pesa, moves on Uber, and opens up fast once you have a local SIM card in your phone. This checklist covers everything from your ETA application to your first evening in the city — with current prices so nothing catches you off guard.
Pro Tips
Ask your hotel front desk to help with your first M-Pesa transfer if the Safaricom stand at JKIA is closed or overwhelmed. Most hotel staff use M-Pesa daily and can walk you through it.
Source: Wave4 Kenya Practical Research
Uber in Nairobi requires a local Kenyan SIM card and phone number. If you arrive late and cannot get a SIM, use the official Yellow Taxi desk inside the terminal — they have fixed rates posted in a binder.
Source: Wave4 Nairobi Accommodation Research
Nairobi traffic is worst on Monday mornings and Friday evenings. If your flight lands during rush hour (5-8 PM), expect 90+ minutes to Westlands or Karen. Budget accordingly.
Source: Wave4 Kenya Practical Research
The Nairobi Expressway toll road cuts JKIA-to-Westlands travel time dramatically during rush hour. When your Uber driver asks if you want to take it, say yes — the KES 300-500 toll is worth every shilling.
Source: Wave4 Nairobi Accommodation Research
If you plan to visit KWS national parks, pay your entry fees online in advance at the KWS portal using M-Pesa or Visa. The October 2025 digital payment system means you no longer need USD cash at park gates.
Source: Wave4 Kenya Practical Research
Carry a photocopy of your passport and keep the original in your hotel safe. Police may ask for ID at roadblocks, and a photocopy is accepted for routine checks.
Source: Wave4 Kenya Practical Research
Common Mistakes
Not setting up M-Pesa on arrival — it is the backbone of daily payments in Kenya and you will be locked out of small shops, markets, and matatus without it
Exchanging all your foreign currency at the JKIA airport forex bureau — rates are 3-5% worse than city bureaus on Biashara Street
Underestimating Nairobi traffic — a 10 km journey can take over an hour during rush hour, so always add a large buffer for airport transfers and appointments
Flashing expensive phones or jewelry in public — this is the number one theft trigger in Nairobi and invites phone snatching
Booking a Masai Mara safari without understanding the difference between the National Reserve (government-managed, cheaper, more crowded) and private conservancies (higher cost, fewer vehicles, walking safaris, night drives)
Overpacking for safari — small aircraft to the Mara and other parks have strict 15 kg soft-bag-only luggage limits
Paying KWS park fees without understanding the new system — since October 2025, entry fees must be paid online via the KWS portal using M-Pesa or Visa
Walking around unfamiliar areas at night instead of using Uber or Bolt — even for distances that seem short