The Hub Karen

Top Pick 2026Top Picks have a Google rating of 4.5 or higher from 200+ reviews and are still open. They are never paid for.Google rating 4.6 (19,684 reviews)
Karen
Shopping mall

Ranked in Best Shopping Malls in Nairobi

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About

A roomy, upmarket mix of brand-name shops & restaurants in scenic, refined surrounds with a lake.

This open-air mall feels relaxed and uncrowded, with a massive Carrefour, a Decathlon, and enough coffee spots in the central area to spend an afternoon. It leans upmarket and weekend parking gets tight, so visit on weekdays. The greenery at the entrance and warm lighting inside make it feel more like a garden than a mall.

Highlights

  • Wheelchair accessible

HoursOpen now

Monday8:00 AM – 11:00 PM
TuesdayToday8:00 AM – 11:00 PM
Wednesday8:00 AM – 11:00 PM
Thursday8:00 AM – 11:00 PM
Friday8:00 AM – 12:00 AM
Saturday8:00 AM – 12:00 AM
Sunday8:00 AM – 11:00 PM

Google reviews

4.619,684 Google reviews
  • Érika J.Google review · 16 Jan 2026

    Cool, I really like the concept of an “open-air” mall, it feels very nice and relaxed. The weather was pleasant too, so it was an easy visit. That said, I missed seeing more well-known brands for the general public. Most of the stores felt local or smaller brands, except for Decathlon, Carrefour, and one or two others. When it comes to fast food, only the most popular chains were there. As for restaurants, they were mostly local places, an Indian one and, from what I saw, just one Italian option to add a bit of variety. Many names were unfamiliar to me. Still, the environment itself is very pleasant. It was decorated for Christmas and/or New Year, which made it look nice and playful. I went during the day, but at night, with all the lights on, it must look beautiful. It was worth visiting and getting to know it, but next time I’d probably choose a different mall to explore :)

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  • Tasneem A.Google review · 26 Dec 2025

    Always enjoy going to This Mall, it has a very calm and relaxing atmosphere. It’s spacious, comfortable to walk around, and never feels overwhelming. The best part is enjoying a cup of coffee in the large central area — it’s peaceful and refreshing.

  • Ndegeya K.Google review · 14 Oct 2025

    The Hub is easily one of my favorite malls in Nairobi. It has a fantastic open-air design that makes it feel less crowded and more relaxed than many other shopping centers. ​There's a great selection of shops. For groceries, there's a massive Carrefour that has almost everything. For fashion and sportswear, you can find international brands like LC Waikiki, Adidas, and Puma. There are also great stores for home goods, electronics at stores like Game, and variety shops like Miniso. You can pretty much find whatever you're looking for. ​The dining options are also excellent. There's a wide range, from popular cafes like Artcaffe and Java House to fast food and fine dining restaurants. Many of them have outdoor seating around the central courtyard, which is lovely. ​It's very family-friendly with a dedicated play area for kids, and the whole place always feels clean and secure. Parking is ample and well-organized. ​Definitely recommend it for shopping, a meal, or just a relaxing afternoon. It can get busy on weekends, but the spacious layout handles the crowd well.

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  • Reggie G.Google review · 21 Sep 2025

    The Hub Karen is one of the nicest malls in Nairobi. It has a great mix of shops, restaurants, and family-friendly activities. The environment is clean, secure, and relaxing with good outdoor spaces. Parking is plenty, though it can get busy on weekends, so weekdays are more peaceful. Prices lean on the higher side compared to other malls, but the overall experience, ambience, and dining options make it worth it. A perfect spot for shopping, dining, or just hanging out with family and friends.

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  • Mush M.Google review · 4 Sep 2025

    From the welcoming greenery at the entrance to the warm lighting inside, the atmosphere is pure comfort. The air feels alive here—bright lights, gentle music, and a touch of elegance. A beautiful balance of calm corners and lively energy.

Location

Dagoretti Rd, Nairobi City, Kenya

Karen

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Frequently Asked Questions

The Hub Karen is open Monday to Thursday: 8:00 AM – 11:00 PM; Friday and Saturday: 8:00 AM – 12:00 AM; Sunday: 8:00 AM – 11:00 PM.
The Hub Karen is located at Dagoretti Rd, Nairobi City.
Call +254 702 120120 or visit thehubkaren.com.

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